Mail delivery times fluctuate
by Lisa Crockett
As the holidays approach, many, if not most residents in the Castle Pines community will send and receive more mail than usual. As a result, mail delivery times will fluctuate.
According to a statement submitted by the United States Postal Service (USPS), this fluctuation is a part of normal delivery service, not just during the holidays, but year-round as well.
“Because the volume of mail fluctuates daily, delivery times are not guaranteed. All deliveries should be made by 5 p.m. unless there are unusual circumstances (e.g. Postal holiday, natural disaster, etc).”
Residents who are regularly receiving mail after 5 p.m. may register complaints with the USPS by going to www.usps.gov and clicking on “Customer Service” at the top right-hand side of the page. Complaints may also be filed by telephone at 1-800-275-8777.
