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Mail delivery times fluctuate

by Lisa Crockett

As the holidays approach, many, if not most residents in the Castle Pines community will send and receive more mail than usual. As a result, mail delivery times will fluctuate.

According to a statement submitted by the United States Postal Service (USPS), this fluctuation is a part of normal delivery service, not just during the holidays, but year-round as well.

“Because the volume of mail fluctuates daily, delivery times are not guaranteed. All deliveries should be made by 5 p.m. unless there are unusual circumstances (e.g. Postal holiday, natural disaster, etc).”

Residents who are regularly receiving mail after 5 p.m. may register complaints with the USPS by going to and clicking on “Customer Service” at the top right-hand side of the page. Complaints may also be filed by telephone at 1-800-275-8777.



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