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Castle Rock hotel receives recognition as customer care champion

Submitted by Castle Pines Chamber of Commerce

The Best Western Plus Castle Rock received the Best Western Champion Customer Care Award at the company’s international convention held recently in Toronto, Ontario. The award was presented in front of more than 2,000 hoteliers.

This honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify.

The Best Western Plus Castle Rock was one of only 112 hotels out of more than 2,100 properties in the U.S. and Canada to receive the designation this year.

“The Champion Customer Care Award honors those Best Western hotels that are committed to living our brand vision of providing superior customer care to every guest, every day,” said Dilipkumar Patel, chairman of Best Western International’s board of directors. “I applaud the efforts of the Best Western Plus Castle Rock to create memorable experiences for their guests.”

Best Western Castle Rock is located at 595 Genoa Way. For more information or to make a reservation, visit



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